Utilities face an unprecedented customer engagement challenge as they modernize the grid to meet carbon-reduction goals and manage pressures on customer rates. Utilities should focus on energy equity to improve customer engagement and enable the accelerated transformation to clean energy. Timely action is crucial to allow current and future generations to reap the benefits of utility transformation and to address ongoing disparities throughout all parts of the energy system.
Addressing equity is a complex and continual process. This industry brief looks through the lens of three equity components: structural, procedural, and distributional alongside peer examples and recommendations for utilities, regulators, state and federal offices to facilitate an equitable transition.
Embedding Equity in Utility Transformation
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